30 Day Peace of Mind Return
MCS wants you to be completely satisfied with the quality and function of your products. Our engineers, manufacturing team, and customer service representatives take great pride in creating the most innovative and exciting products possible and getting them to you. Sometimes things go wrong, sometimes your needs or circumstances change. We’ve got you covered for all of that with our "Peace of Mind” 30 Day Return!
To Return/Repair/Warranty Service Your Product:
- Place an order for one these item [Return/Exchange] [Repair] [Warranty Service] (Make sure to follow the steps on the page)
- Wait to get your return order approval email with instructions on how to send your item
- Box up your product, with all its included components, in its original packaging and documents
- Ship it back via your choice of carriers, preferably with a tracking number.
- Be sure to enclose all spare parts and included components that shipped with your product; the return of incomplete products generally results in incomplete refunds
- You are responsible for return shipping fees
- It’s wise to use a traceable shipping method for your return as well as buy additional insurance with the shipping company you are using if your package is worth more than $100.00USD.
- You must have an Return# to return any product. Packages will be refused if there is no Return number on the outside of the box.
- Money will be refunded within 5-10 business days of receipt of your return
- We will refund your actual purchase price via your original means of payment, excluding shipping and handling fees
- Restocking fees are rare, but if they apply, you will be notified during the return process.
- All return items must be in good new condition, in original packaging with all its included components and documents
- Paintball and consumables are not returnable
- Custom, special order, and clearance items are not returnable