Shipping - $7 Flat Rate Shipping
Shipping & $7 Flat Rate Shipping
MCS is committed to providing the lowest shipping cost with our $7 flat rate for all orders in 48 states, no matter what you order - from a single screw to a complete gun built. We thrive on making your shopping experience stress free and enjoyable.
$7 Flat Rate Shipping!
- When you place an order at any amount you can receive standard economy shipping! No hassles! Just place the items you wish to order in your shopping cart and shipping is $7.
- Applies only to the contiguous 48 states
- Applies only to internet orders placed directly through www.mcsus.com
Will Call/Store Pickup
- Create an account or log in to your account
- Select Store pickup at checkout
- We will notify you when your order is ready for pickup
International Shipping
- All International Orders will be shipped out with your selected shipping method.
- The shipping cost is calculated based upon your location and weight of the items you are ordering.
- All customs fees including duties, taxes, and brokerage fees, that are required at delivery are the customer's responsibility
- We ship all over the world. However, it will be up to you to do the necessary research to find out if the products you’re interested in purchasing are allowed to be imported into your country. We will not be held responsible for any items that are rejected or seized by Customs.
Shipping Time
- All orders will be shipped out within 1 to 5 business days after order payment is confirmed. Please keep in mind that we are shipping Monday to Friday. If you order on Friday, Saturday or Sunday your first business day is the following Monday.
- USPS: Our daily pickup time is 12:00 PM
- UPS: Our daily pickup time is 10:00 AM
- FedEx: Our daily pickup time is 2:00 PM
- Shipping transit time is an estimate. It is not guaranteed. Please be sure to keep this in mind when you place your order and give an extra day or two cushion for the package arrival.
- If you need your order by a certain date for a special event, be sure to let us know in the comment box so that we can accommodate your timeline.
- Special orders or orders with complex requests, we may need more time to get your order out.
- We are on chat - if you need something special with your order just let us know so that we can best serve you.
- You can also Text Message: 1-760- 500-4769
Urgent Order
- URGENT order, If you must have the shipment, give us a call after you ordered. Make sure to get a hold with one of our staff to confirm that we are able to make it for you.
Insurance
- We recommend that you add insurance to your order, the insurance will cover protection for the shipments.
Order Status and Tracking
- Check your order status by login into your account
- Once shipped - tracking will be updated on your order.
Availability and Inventory Notification
- To be notified when an item is back in stock or low in stock you need to create an account or login your account
- Click on "Add To Wishlist" link on the items you wish you to be notified.
- You will be notified by email when an item in your wishlist is running low or back in stock
Order Cancellation Fee & Payment Processing
Once your order has been placed and your credit or debit card payment had been processed, we incur a payment processing fee. Our payment processor does not refund this fee even if the order is cancelled and refunded. If you would like to cancel your order after the order number has been assigned and the payment has been processed, we are unable to refund the payment processing fee, so you will receive a refund minus the payment processing fee.
This policy only applies to orders that are cancelled by the customer, not orders that are receiving a full or partial refund due to our mistake or damage during shipment.
If you made a mistake with your shipping address or the items you purchased and would like to cancel your order before it ships we are happy to adjust your shipping address and/ or the products in your order. However, if you still choose to cancel your order, the payment processing fee will not be refunded.
- Domestic Payment Processing Fee: 3.5% of your total payment
- International Payment Processing Fee: 5% of your total payment
- Sezzle Payment Processing Fee: 6.5% of your total payment
Shipping Refunds
Non-guaranteed-By-Date Services
All services other than UPS Next Day Air are non-guaranteed-by-date services. This means that the delivery timeline shown at check-out is an estimate and may take longer to arrive at the destination. Some international packages may be delayed due to customs clearance. If your package is taking longer than usual to arrive, please email our team at info@mcsus.com
We are unable to offer refunds for delayed non-guaranteed-by-date services until the carrier has investigated the incident and concluded that the package is deemed lost or damaged or unless you paid for shipping protection.
Guaranteed-By-Date Services
If you selected a guaranteed services UPS Next Day Air and your package was not delivered within the provided time frame, please email our tam info@mcsus.com and we will be happy to work with you and the carrier to issue a refund.
Please keep in mind that UPS Next Day Air is a business day services; UPS does not offer weekend deliveries, so if your package was shipped on Friday, it will be delivered the following business day, Monday. We do not currently offer shipping refunds for any other non-guaranteed services when the shipping timeline is extended.
Inclement Weather Delays
We can not guarantee shipments by a certain date during inclement or severe weather as airports and roads may be closed during this time. We will not be able to offer refunds for shipping if your package is delayed due to severe weather.
Missing Package/ Shipping Protection:
Your order marked as delivered but you can not find it? Please make sure to report any missing packages within 2 weeks of delivery confirmation. We will do our best to locate your package. Please make sure to check the shipping address and make sure the package was not received by one of your neighbors or house mates. If your package is still missing please contact our team at info@mcsus.com.
We offer a shipping protection service which is shown on the checkout page. This service protects your package if it is lost or damaged.
If you paid for shipping protection, we will send a replacement package in the following cases:
- Tracking shows “Delivered” but you have not received the order to the provided shipping address. Please allow up to an additional 5 business days for your order to be delivered.
- Tracking has not updated in 7 business days for domestic packages (USA).
- Tracking has not updated in 30 days for international packages with standard shipping service (USPS).
If you did not pay for shipping protection for your order, please contact us our team at info@mcsus.com, we will do our best to resolve the shipping issues and contact the carrier on your behalf. However, we are unable to ship a replacement or offer refunds until the carrier investigation is closed and the package is deemed lost or damaged by the carrier. We are unable to offer refunds for stolen packages if the carrier confirmed the delivery of the package after the investigation concluded.
Refunds on Returned to Sender Packages
Returns to Sender & Refused Packages for International Shipments
We do not cover customs, VAT, duty or clearance brokerage fees for any shipments outside USA unless specified in your shipping selection. Your shipping Customs Fees NOT Included. Some countries may not require you to pay customs fees. These fees are collected by the shipping carrier on behalf of the destination country's government and you should be notified of these fees (if any) by the carrier.
If your international package was refused or returned to us due to unpaid customs, VAT, duty or clearance brokerage fees or incorrect address, we are unable to reship the package or issue refunds for the order due to high cost of return international shipping and additional customs fees (fees exceed the order value in most cases). In these cases the carrier will destroy the goods and we will be unable to offer replacement or issue refunds.
Returns to Sender & Refused Packages for Domestic (USA) Shipments
If your domestic (USA) package was returned to sender due to the wrong address please email our team at info@mcus.com and we will assist you in reshipping your package. Please keep in mind that the delivery timeline will be extended and you may incur additional shipping costs for your order to be reshipped. If your package was returned to sender due to wrong address or refusal and you would like a refund, the shipping fee will be deducted from the refund.
